A Holiday Message From Tom Martin
To Our Valued Customers,
I can’t believe that 2009 has come to an end; It seems that the year has rushed by in a blink of an eye! Looking back, this year marked a major turning point for our company and for that, I would like to wish you, our customer, a heart filled thank you. Our valued customers are the backbone of our company and we work each day to improve our services, our solutions, our customer support and our offerings to provide you with everything you need to achieve success.
It seems that at the end of each passing year, I get nostalgic and if you would permit me, I would like to take a moment to reflect on what has changed and what we, as your marketing partner, have done in the past 12 months.
At the end of 2008, our company had established itself as the premier one-to-one branded email solutions provider in the marketplace. With close to 10,000 users worldwide, we solidified our position by providing an inexpensive results based solution. We also made major developments to our email marketing campaign solution “OnMarketer” and have implemented many of the features that our customers have requested.
Around March of 2009, after the many conversations we had with our customer base, it was clearly evident to us that a new solution was required. With the emergence and wide acceptance of FaceBook® & Twitter® as well as the rapid use of blogs, we knew the direction we had to take. Careful planning was put into this with the following objectives in place:
- 1. Our customers need a way to communicate via FaceBook® & Twitter® as EASILY as possible.
- 2. One of the biggest obstacles our customers were facing in regards to email marketing was the lack and availability of content. We had to find a way to make this easier for them.
- 3. How can we ensure that every customer has a blog as well as items to post to their blog?
- 4. How can we tie all of this together in an easy to use format while still making it “budget friendly”
As you may know, in late June, we officially launched our “Turnkey Digital Marketing Solution”. I just want to let you know how proud I am of my entire team for their tireless efforts as I know that with each customer success story, we have exceeded our expectations! We have helped customers across all industries in communicating on a regular basis with their base of business, increasing their sales and retaining their customers.
For the past few months, we have hosted webinars focused on informing our customers and prospects on all areas of digital marketing. I personally host each webinar and love the interaction as I see on a daily basis the challenges you face. This helps me guide the direction of our solutions as well as our company to provide you what you need.
As the industry is changing, so is our company. We see what customers are doing, how they are communicating, what they need and how they need to communicate. To ensure that you have access to the tools you need to compete, we stay at the forefront of innovation to provide you with the edge required in this competitive marketplace.
As we approach the final days of December, I want to leave you with a final message of gratitude and well wishes. I truly appreciate your business and am vested in your success. From the entire OnLetterhead family, have a happy and safe holiday and a prosperous new year!
Tom Martin, President of Monsoon Interactive
